Get Technology

Permanent full-time faculty and staff and limited-term faculty are eligible to receive a standard new computer and basic accompanying hardware including an external monitor, mouse, headset, and keyboard. This technology hardware is provided and paid for by UITS.  
 
Part-time faculty and staff, including student assistants, are eligible to receive a gently used computer—please see below for more information about gently used technology equipment.  

Additional IT equipment—including printers, tablets, computers, keyboards—is available for departmental purchase from UITS. 

Once a new employee has accepted a job offer to work at KSU, their supervisor should submit a request for new technology hardware, and the equipment will be procured and delivered to them by UITS. Three options are available: Dell Bundle, Apple bundle, or custom* machine. All options come with standard accessories: monitor, mouse, and keyboard. 
 
*For a custom order, please provide a quote for upgrades beyond the standard bundle. UITS provides a stipend to offset the cost between the cost to purchase a standard computer and the computer that is selected.

For your convenience, UITS stocks standard technology hardware to get it to you quickly. These items are available for departmental purchase. Once you select and submit technology hardware to purchase, your department's budget owner will receive a notification to approve your purchase. Once approved, we will process the order and contact you for delivery. 

Faculty and staff can request gently used computers and other technology hardware through the Technology Service Portal at no departmental cost: Gently Used IT Equipment Catalog. Please provide a business justification as quantities are limited. Please note that gently used technology hardware is available on a first-come, first-served basis, pending justification and stock. If we cannot fill your order, we will contact you to offer a replacement if one is available.  

Is your computer lost or being repaired? Faculty and staff can check out a laptop from UITS. Additionally, you (and your students) can check out audio/visual equipment, including podcast kits, GoPros, video and still cameras, microphones, tripods, and PA systems.  
 
To check out technology equipment, log in to the Technology Checkout Portal and follow the prompts. 
 
Please note: Reservations are recommended. Online reservations must be made at least 24 hours before the requested pickup time. Equipment requests made less than 24 hours in advance must be done in person. 

The general useful life cycle of a computer at KSU is 5 years. When your computer is due for replacement, you will receive an LCR notification from UITS to kick off the replacement process.  
 
If 5 years have passed and you have not received notification, or if you are having issues with your computer, you should initiate a service request for repair. UITS will determine whether the computer should be repaired or replaced.