IT Communications

You can sign in to KSUmail, the university-provided email service, on your computer, tablet, and phone. Your KSUmail username is [NetID]@kennesaw.edu, and your password is the same as your NetID password. 
 
Email is the official method of communication at KSU; all announcements and business-related correspondence are shared by official KSUmail accounts. 

For your convenience and to serve your preferences, there are multiple methods of accessing your KSUmail account: 

• Outlook Web Access at ksumail.kennesaw.edu—This is the method UITS recommends for students and others using shared campus computers. See below for more information. 
• Outlook Desktop Client for PC and Mac—This is the method UITS recommends for faculty and staff accessing KSUmail from a non-shared office computer.
• Mail Client for Mac—Apple’s built-in MacOS mail client
• Default iOS and Android Mail Applications—UITS recommends these methods for accessing KSUmail on your mobile devices.
• Outlook App for iOS and Android—Microsoft’s dedicated Outlook application for mobile devices, available from your mobile device’s app store.

For answers to common questions about KSUmail, search the Knowledge Base.

KSU students, faculty, and staff can effortlessly communicate and collaborate using Microsoft Teams anytime and anywhere. Integrated with Office 365, Teams makes it simple to chat, co-author documents, and hold virtual meetings, enhancing productivity and connectivity across our community. 

Learn how to navigate the Microsoft Teams interface.

Managers of new employees are encouraged to sign employees up for Teams Calling rather than  traditional desk phones. Because Teams Calling is fully integrated within Microsoft Teams, it provides flexible and easy-to-use service, enabling Owls to can place and receive calls internally as well as externally.

Follow these steps to request Teams Calling for an employee:

1. Navigate to service.kennesaw.edu/technology.
2. Select Service Request.
3. In the left-hand menu, select IT Equipment Services.
4. Select Teams Calling Plan or Phone Request and complete the form to submit your request. 

UITS is here to help make it easy for you to find everything you need about campus-approved devices, service plans, and frequently asked questions. Please review the information on the page below to make your selection: 

Devices and Plans

KSU’s comprehensive notification systems, RAVE and Alertus, promptly alert students, faculty, and staff in emergencies. This system is managed by the KSU Office of Emergency Management and utilizes outdoor sirens, emails, texts, voice calls, desktop alerts, the university website, and social media. Its purpose is to ensure timely and relevant emergency communication for the entire campus community.  

Please note that RAVE alerts will be sent to the phone number you have listed in OneUSG Connect for emergency notification, so it's important to keep that information updated. You should also ensure your number is marked as a mobile phone number so you will receive texts as well as phone calls in an emergency. 
 
Ensure your phone is set up to receive emergency alerts. 

Need to change your preferred language for emergency alerts? Follow these instructions.  
 
For more information about emergency alerts at KSU see the Office of Emergency Management’s website.

LiveSafe is a free app that provides students, faculty and staff with a direct connection to campus police. Its easy-to-use features help you stay safe every day. Learn more or download LiveSafe.