Reinstatement

The process that is initiated after a students classes have been deleted for non-payment.


Where do I begin?

Students who are living off campus, or in KSU student housing, will need to download  Global Protect and login to the vpn.kennesaw.edu.

Contact the Student Help Desk if you need help installing!

470-578-3555 or studenthelpdesk@kennesaw.edu

Process:

  1. Your classes will be removed from the class rosters, D2L Brightspace, and GoView.  You will no longer be allowed to attend class, log into D2L Brightspace, and GoView.  You will not be enrolled at KSU.

  2. Student begins by clicking the reinstatement agreement form link in the deletion email that was sent to their KSU student email.

  3. The Office of the Registrar will add course information related to the student’s previously enrolled courses.

  4. The Office of Scholarships and Financial Aid will add any information related to any aid that was disbursed before deletions occurred.

  5. The Bursar's Office will provide the total amount due by the student.

  6. Student will receive the form back with the amount required to reinstate. Payment must be made with cash, money order, or certified check. ACH/Wire must be received before the posted reinstatement deadline. 

  7. Student will sign the form to confirm payment will be made by the posted reinstatement deadline.

  8. The Bursar's Office will confirm payment has been received in full.

  9. The Office of the Registrar will register the student for the courses indicated on the form.

  10. Form is complete, and student will be notified.

 

Procedure:

  1. All tuition and fees must be paid by the Reinstatement Deadline (see above). If my financial aid is not disbursed by the time my schedule is deleted, I am responsible for payment.

  2. Student will receive an email from DocuSign after Financial Aid and Bursar has completed the information needed to reinstate.

  3. A $100.00 Late Fee will be assessed by the Bursar's Office for payment that was not made by the payment deadline.

  4. An Additional $100.00 Late Reinstatement Fee will be assessed by the Bursar's Office for reinstatement.

  5. Payments accepted in person: cash, money order, or certified check. Will accept ACH/Wire, please email Bursars@kennesaw.edu for the bank details.

  6. Please allow 24 hours for KSU to receive and process the wired funds from your bank. Wired funds must be received by the posted reinstatement deadline.

  7. Class registration will be reinstated only after full payment has been received.

  8. There will be no reinstatement requests processed after the Reinstatement Deadline.

Financial Aid: 

  1. I accepted my loans after my classes were deleted, can I use that to pay for reinstatement?

    • Unfortunately, no.  Loans cannot be disbursed if you are not enrolled in at least 6 credit hours that count in an eligible program as an undergraduate and 5 credit hours as a graduate student.

  2. I am expecting a personal loan to cover my tuition and it’s just waiting for the school to certify?
    • Enrollment is a required field on the certification request from the private lender.  Students must be registered for coursework.  Once you have reinstated, the funds may be used to reimburse you.

Payment Options/Requirements:

Payment for reinstatement must be made in person and acceptable forms of payment are listed below. Students will not have the ability to pay for reinstatement online.

  • Cash
  • Money Order
  • Certified Check
  • ACH Wire. To request information, email bursars@kennesaw.edu. ACH/Wire can take up to 24-48 hours for processing. You will need to plan accordingly to ensure your funds will be received before the posted Reinstatement deadline.

FAQs:

  • No, the assignments you previously completed will be part of the upload.
  • D2L drop down question.
    Depending on the time of day that you are reinstated, D2L will update no later than 7:00 pm 8:30 pm.
    • Since you are no longer enrolled, no. You need to contact your instructors to inform them what has happened to your schedule. There is no guarantee you will be able to make up any missed assignments.

    • Instructors cannot manually add you to a roster in D2L or GoView. You will be added back to their roster after your classes have officially been reinstated.
  • In order to be eligible to live on campus students must be fully enrolled in 12 credit hours for fall or spring. Students will still have access to their dorm room until the posted reinstatement deadline. If a student has not been reinstated, they are no longer eligible to reside in on-campus housing and must vacate their space within 48 hours of the reinstatement deadline. If the student is reinstated with a full 12-hour credit load they can continue to reside in on-campus housing.
  • Payment for reinstatement is not available online once classes are removed. Your balance due is listed on the reinstatement agreement form.
  • You have paid the $100 late fee, but that is not the balance due for reinstatement. You will need to review your Reinstatement Agreement Form to see the total due.  

  • Contact bursars@kennesaw.edu for instructions on how to submit a wire. 

  • Yes, we the Office of the Registrar will need an email from your KSU student email informing our offices the individual that has been granted approval to pay your reinstatement balance.

  • When requesting a wire, this process can take 24 – 48 hours. Wired funds must be received by the posted deadline. If the funds are not received in time, then your funds will be returned to sender.

 

Contact Us

Kennesaw Campus, offices located in Kennesaw Hall
Marietta Campus, offices located in Administration Building B

Office Hours:
Monday – Friday, 8 a.m. until 5 p.m.
Walk-in assistance is available when our office is open.

Office of the Registrar
Telephone Number: 470-KSU-INFO (470-578-4636)
Email Address: registrar@kennesaw.edu
Financial Aid
Telephone Number: 470-KSU-INFO (470-578-4636)
Email Address: finaid@kennesaw.edu
Bursar
Telephone Number: 470-578-6419
Email Address: bursarcashieroffice@kennesaw.ed