Services and Tools for the AMES Community

When creating this list of resources, AMES sought out free, widely available, easily accessible, and respected resources. They also sought out cultural competence, meaning that the resources staff trained professionals who understand military and first-responder culture. AMES does not guarantee the availability of all resources or that all websites, numbers, and other methods of contact are up to date. If users encounter any issues when attempting to contact any of these resources, they are encouraged to perform a web search to verify the most up-to-date information. The viewpoints expressed in linked material or recommended resources do not necessarily reflect the views of AMES or KSU.

In addition to resources and programming provided by AMES, service members, veterans, first responders, or community members may wish to consider the following resources.

  • SAMHSA’s National Helpline

    This is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

    988 Suicide and Crisis Lifeline

    • Call, text, or chat 988.
    • Call 1-800-273-8255.

    When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary. The previous Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis.

  • Military Crisis Line and Veterans Crisis Line

    Through the Military Crisis Line and Veterans Crisis Line, service members veterans, families, and friends can access free, confidential support 24/7, 365 days a year. You do not have to be enrolled in VA benefits or healthcare to call.

    If you are calling from overseas, use the following numbers:

    • In Europe: Call 00800 1273 8255 or DSN 118
    • In Korea: Call 080-855-5118 or DSN 118
    • In Afghanistan: Call 00 1 800 273 8255 or DSN 111
    • In the Philippines: Dial #MYVA or 02-8550-3888 and press 7

    Military One Source

    • Call 800-342-9647.
    • Start a live chat or schedule a consultation online.

    Military One Source provides free support 24/7 on multiple aspects of military life, including relationship counseling, non-medical counseling for stress relief, financial counseling, document translation, spouse scholarships, education, and career benefits, childcare options, and permanent change of station moves.

  • Emergency Responder Crisis Text Line

    • Text “BADGE” to 741741.

    This is a free, confidential service that is available 24/7 for all emergency responders. Trained counselors can discuss any crisis – work-related, substance use, depression, romantic, financial, or any other.

    Safe Call Now 

    • Call (206) 459-3020 or 1-877-230-6060.

    This confidential, comprehensive, 24-hour crisis referral service is for all public safety employees, all emergency services personnel and their family members nationwide.

    Fire/EMS Helpline

    • Call 1-888-731-FIRE (3473).

    Confidential and 24-hour, the Fire/EMS Helpline was created for first responders by members of the fire service. This program is specifically designed to meet the unique needs of firefighters, EMTs, rescue personnel and their families.

    Copline

    • Call 1-800-267-5463.

    This resource is a confidential, 24-hour law enforcement officer hotline manned by retired law enforcement officers trained in active listening.