Registration Errors

The information outlined below is designed to assist students when resolving registration errors. The Registration Error messages located below contains the instructions on how to resolve the issue you are experiencing.

For registration issues outside of the items listed below, it is recommended that students log out and log back in to troubleshoot any other issues. Students should also clear their browsing history/cookies/cache through the browser settings.

Instructions for Checking Prerequisites and/or Restrictions

  1. Navigate to Browse Classes link in Owl Express.
  2. Enter the Subject and Course Number, Select Class Search
  3. Click on the Title for the course
  4. Course Restrictions and Prerequisites will appear in a new pop-up window to review. 

Registration using Conditional Drop/Add

Selecting the Conditional Add and Drop button will protect you from losing a class which you are already registered for when switching sections.

  1. Navigate to Register for Classes in Owl Express.
  2. Search for the new course and select ADD – Keep as “Pending” for now.
  3. Select the Conditional Add and Drop button in the bottom right corner of your Summary section.
  4. Click on the Action field by the course to be dropped, Select “Drop Web”
  5. Click on the Submit button

The Conditional Add or Drop feature will notify you that your requested changes cannot be made, so your schedule was not changed. 

Instructions on how to resolve the issue you are experiencing

  • The Campus Restriction error will occur for Online Learner students. To resolve this error, students must register only for courses taught fully online.

    Example: An online learner attempting to register for a main campus course. Students who have signed up for an online learner program are not eligible to register for main campus courses.

  • The CLASS RESTRICTION error refers to a course that is restricted by student classification.

    To resolve this error, students must select a different course or seek override permission from the academic department offering the course.

    Example: KSU 1101 and KSU 2290 is restricted to freshman students.

  • The CLOSED SECTION error occurs when students attempt to register for a class that is full.

    To resolve this error, students should register for another section of the course or select a different course. If the course section offers a waitlist, consider waitlisting for the course.

    Closed course overrides are available only during the drop/add period. Students may inquire to the academic department and/or the college/school website responsible for the course that is closed. If approved, the department will enter the approval code in the Student Information System. The student must then register for the course.

    Please Note: Some Departments may have a "No Closed Class Override Policy."

  • The Connected Course Drop Confirmation notice will appear when students attempt to drop a course that has a connected or linked course, i.e., co-requisite or concurrent prerequisite course. 

    Drop both courses by clicking the DROP button on this page.

  • The CORQ (Co-requisite) error occurs when students do not register for a group of courses that are linked together. 
    To resolve this error, students must register for all co-requisite courses (CRNs) at the same time.

    Example: This registration error will most likely occur when Freshmen are attempting to register for courses within a Learning Community. Students must register for all Learning Community courses (CRNs) at the same time.

    Important Notes: 
    When registering for a science course that requires a lab, both the lecture and lab courses must be registered for successfully at the same time.  You will receive a course PREQ & TEST SCORE or CORQ Course XXXX REQ ERROR until registration for both courses (lecture and lab) are successful.

  • The CRN DOES NOT EXIST error occurs as a result of not using the correct CRN for a specific semester.

    To resolve this error, either enter in the correct CRN grouping (as indicated below) or select a different term.
    Semester CRN
    1. Fall Semester Begins with 8####
    2. Spring Semester Begins with 1####
    3. Summer Term Begins with 5####

  • The DEPARTMENTAL APPROVAL error occurs when students attempt to register for courses that are reserved for specific groups of students.

    To resolve this error, students will need to contact the academic department teaching the course in order to obtain permission to enroll into this course. Once permitted, the student must login to Owl Express and register.

  • The DUPL CRSE, Duplicate Course, error occurs when students attempt to register for the same subject and course number twice. Students needing to register for more than one special topics course may contact the academic department of the discipline for assistance with a repeat override.

  • The LEVEL RESTRICTION error occurs when undergraduate students attempt to register for graduate level courses.

    To resolve this error, students should only select undergraduate level courses.

  • The MAJOR RESTRICTION error occurs when students attempt to register for courses that are reserved for a specific degree/major or groups of majors.

    To resolve this error, students should register for another course or seek override permission from the academic department offering the course.

  • Maximum Course Load - During the Fall and Spring semesters, a student may register for up to 18 hours.  The Registrar may approve up to 21 hours for students with an institutional GPA of 3.5 or higher.  Course loads above 21 hours must also have a recommendation from the student’s department chair.

    During the Summer term, a student may register for up to 13 hours.  The Registrar may approve up to 15 hours for students with an institutional GPA of 3.5 or higher. Students not in good academic standing will be limited to 13 hours during any term. Course loads above 13 hours must have a recommendation from an academic advisor or department chair that is made to the Registrar.

  • The PREQ & TEST SCORE-ERROR occurs when students attempt to register for courses in which they do not meet the course prerequisites. Course prerequisites are checked during the registration process.

    To resolve this error, students should register for a different course in which they meet course prerequisites.

    A list of course prerequisites can be found by returning to the Registration Worksheet and clicking on Class Search at the bottom of the page. Click on the CRN and then on the Course Title. The course prerequisites are listed at the bottom of the page.

    When registering for a science course that requires a lab, both the lecture and lab courses must be registered for successfully at the same time. You will receive a course PREQ & TEST SCORE or CORQ Course XXXX REQ ERROR until registration for both courses (lecture and lab) are successful.Concurrent Prerequisites: a set of courses that must be taken simultaneously. 

    Labs and Lectures
    When registering for a science course that requires a lab, both the lecture and lab courses must be registered for successfully at the same time. You will receive a course PREQ & TEST SCORE until registration for both courses (lecture and lab) are successful.

  • The REPEAT COUNT EXCEEDS 1 error occurs when a student has exceeded the number of attempts allowed to repeat a course. Effective spring 2012, a student may repeat a course once. 

    Receiving this error means that the student has exceeded the attempts more than one additional time. 

    To resolve this error, the student may consult the academic department of that discipline to be considered for an override.

  • Reserved for students in a particular cohort. Examples are Honors College (H sections), Advanced Major Program (M sections), eCore Orientation, required for classes that are offered by eCore. New Students at Orientation (N sections).  N course sections will open to the general population after the last orientation session.

  • The TIME CONFLICT error occurs when students attempt to register for courses that conflict or overlap by date and time.
    To resolve this error, students should register for courses on a different date and time.

Academic Calendar and Deadlines