Digital Learning Innovations Service Requests

  • The DLI provides various effective instructional design recommendations and rubrics to help faculty design, develop and deliver quality online courses here at KSU.

    Please make sure that your course is complete and conforms to the standards set by your college before submitting this form. 

    REQUEST A COURSE REVIEW

  • Digital Learning Innovations (DLI) is here to provide an array of services and resources related to distance and technology enhanced learning. 
     
    We have an amazing team of instructional designers available virtually and on both campuses, who are ready to help develop outstanding hybrid and online courses.

    Some of the services we provide include:

    • Instructional Design Services
    • Instructional Technology Services
    • Academic Web Accessibility Services
    • Template Course Development Initiatives
    • Support KSU’s Quality Initiatives based on college policies
    • State Authorization and Compliance
    • Data-driven instructional intervention plans
    • Innovations for Student Success

    Have a specific question about content creation or just want to speak to someone directly? 

    Have a project in mind and need assistance? Use our Instructional Design Project Request form below to get started.

    Visit our One-On-One Service Request Form for any issues pertaining to your course. 

    Please be advised that this project request form must be submitted at least 2 weeks prior to the project start date. 

    Use this form below to request instructional design project assistance. 

    Instructional Design Project Request form

  • Request a one-on-one appointment to work with an instructional designer on any issues pertaining to your course. 

    SERVICE NOW

  • The DLI is dedicated to contributing to an inclusive university for the benefit of all. For this reason, we have incorporated Universal Design principles into everything we do. To help KSU faculty and staff with issues pertaining to accessibility we offer the following services:

    • Request one-on-one services with our instructional designers.
    • Learn more about creating an accessible, inclusive learning environment through Academic Web Accessibility. 

     

    Kaltura – MediaSpace Captioning

    Kaltura MediaSpace creates machine-captions for all new videos and audio files added. To learn more about media accessibility options, such as how to order professional captions for special situations, visit the DLI Media Accessibility page.

    Some faculty prefer to use YouTube rather than MediaSpace. Unfortunately, if you choose to use YouTube, DLI will not be able to support you with that content. However, we recommend YouTube's Help Center as a great resource for editing and captioning.

** NOTE: If you access the ServiceNow for the first time, you will see the message "You are either not authorized or record is not valid" appeared on the next page, please click "Login" link at the upper right corner, and then enter your KSU NetID and password.