Digital Learning Innovations FAQs

Got a question? We are here to answer! If you don’t see your question here, please contact us.

  • Contact Us or click the Questions? Ask Us. Link on any page on our site.
  • Click the Services menu to see the full list of services we provide. If you don’t see what you are looking for, contact us.
  • Visit Academic Web Accessibility for a one-stop shop for all your online accessibility needs or contact them through the form provided on this page.
  • See About Us to read about our support staff here at the DLI. Information is provided about each person, including the college to which they are assigned, in their brief bios.
  • Yes, the UITS Service Desk is the first line of support for D2L. If you have any instructional design or pedagogical questions, please contact us.
  • Contact the Service Desk via email at service@kennesaw.edu or by phone at 470-578-6999.
  • Absolutely! Our college-designated instructional designers support ALL faculty members in their colleges.
  • Double-check that you have checked the “Automatic export to gradebook” box in the Quiz Properties. If you need assistance with this, let us know. 
  • D2L and Outlook are two separate email systems. You can only email people in D2L through the D2L email tool. You might consider stating your email policy in your syllabus.